A major glitch in Ford’s flagship electric vehicle causes sales freeze and national recall. Under fire is the Ford Mustang Mach-E. A fault in around 200,000 all-electric SUV units across the country could cause occupants to be trapped inside during a power outage. That is a genuine safety concern, not just an annoying inconvenience.
The Core Issue: Power Loss Equals Locked Doors
The electronic door latch mechanism, which depends on the car’s 12V battery, is central to the problem. The system may fail to release the front doors if that battery drops too low or drains unexpectedly, even after the driver or front passenger has exited and closed the doors.
This means that anyone still inside—especially in the back seat—may not be able to escape during an emergency. This frightening prospect has driven a quick response from the manufacturer.
The National Highway Traffic Safety Administration (NHTSA) estimates that this flaw affects 197,432 Mach-E units produced between 2021 and 2025. Although no injuries or accidents have been reported yet, Ford is not taking chances, given the significant risk involved.
Ford’s Response: A Temporary Freeze with Software Fix Ahead
Ford responded to the problem by implementing a stop-sale order on all new Mach-E units. Dealerships have been instructed not to deliver vehicles until a thorough repair is ready.
The company is working on a software update that recalibrates the Secondary On-Board Diagnostic Control Module C (SOBDMC) and the Powertrain Control Module (PCM). Although Ford plans to provide this upgrade in Q3 2025, it may not be as straightforward as an over-the-air fix. For current owners, some Mach-E forum users suggest the remedy could require a visit to the dealership, adding another level of inconvenience.
Ford will begin notifying affected consumers starting June 23, with a second batch of mail letters expected in late September.
For reference, this issue is listed under Ford recall number 25S65; concerned owners may contact Ford Customer Service at 1-866-436-7332 for more information.
The Bigger Picture: More Than Just the Mach-E
Interestingly, this wave of recalls affects more than just the Mustang Mach-E. Ford is also recalling 2,272 Bronco units for a separate issue with defective airbag deployment. The airbags might not deploy as intended in a crash, creating another significant safety concern.
EV Pricing Pressure Rises Amid Recall Chaos
As if the recall wasn’t enough, Ford has announced a price increase on Mexico-built Mustang Mach-E vehicles beginning in May 2025. These increases coincide with routine mid-year pricing adjustments and shifting tariff policies.
Buyers can still benefit from employee discount programs, which lessens the impact. With incentives applied, the 2025 Mach-E now starts at $36,005—still competitive in the EV market.
The Mach-E is holding its own despite the recall and sales ban. Ford sold 4,724 units in the United States during May 2025, reflecting an 11% increase over the previous year. Year-to-date sales are up by 2.8%, indicating continued consumer interest in the brand even while Ford addresses this critical software issue.
Final Thoughts: A Wake-Up Call for EV Innovation
While this recall highlights a concerning trend in the growing pains of high-tech automobiles, the Mustang Mach-E remains one of the most aspirational and stylish electric SUVs available.
Sophisticated engineering and software-driven features distinguish the EV era, but they also introduce complex vulnerabilities that conventional automobiles rarely encounter. For Ford, how this situation is handled will significantly impact efforts to rebuild buyer confidence.
Current owners are encouraged to stay informed, carefully follow Ford’s instructions, and prepare for a potential dealership visit.
For more information, visit the NHTSA Official Website here.
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Hey, I’m Badal! I’m super passionate about cars—especially electric ones. Whether it’s EVs, electric trucks, bikes, or anything with a battery and wheels, I’m all in. I love writing blogs that break things down for fellow enthusiasts and curious readers alike. Hope you enjoy the ride as much as I do!
